Privacy Policy

1. Introduction

This Privacy Policy explains how PROTEXTING LLC ("we," "our," or "us") collects, uses, discloses, and protects your information when you use our AI-powered SMS marketing services available at ProTexting.ai. By using our services, you agree to the collection and use of information in accordance with this policy.


2. Information We Collect

We may collect the following types of information:

  • Personal Information: Information that identifies you personally, such as your name, email address, phone number, billing information, and any other information you voluntarily provide to us.
  • Usage Data: Information collected automatically when you use our services, including your IP address, browser type, operating system, referring URLs, and the pages you visit on our site.
  • Communication Data: Information related to your use of our SMS marketing services, such as message content, recipient phone numbers, timestamps, and delivery status.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.


3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To deliver, maintain, and improve our AI-powered SMS marketing services, including sending messages on your behalf and managing your account.
  • To Communicate with You: To send you administrative information, updates, and promotional content related to our services.
  • To Enhance User Experience: To personalize and optimize the services we provide, such as by analyzing usage patterns and improving the functionality of our platform.
  • To Ensure Compliance: To comply with applicable laws, regulations, and industry standards, including those related to data protection and privacy.


4. Information Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who perform functions on our behalf, such as payment processing, data analysis, and hosting services, subject to confidentiality obligations.
  • Legal Compliance: When required by law or to respond to legal processes, such as a court order, subpoena, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that business transaction.


5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.


6. Your Rights and Choices

  • Access and Update: You have the right to access, update, or delete the personal information we hold about you by logging into your account or contacting us directly.
  • Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications or by contacting us.
  • Cookies: You may refuse the use of cookies by selecting the appropriate settings on your browser. However, this may affect your ability to use certain features of our services.


7. Third-Party Links

Our services may contain links to third-party websites, products, or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party services you visit.


8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.


9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitute your acceptance of the new terms.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support @ protexting.ai.


11. Governing Law

This Privacy Policy is governed by the laws of the jurisdiction where PROTEXTING LLC is located, State of Texas in the U.S.A., without regard to its conflict of law principles.


Last Updated: 24 September 2024